Communication

Peer Power

I recall a time when a CEO in one of the peer forums I facilitated was presenting a business issue and projected flat growth over the upcoming year. He was about to go on to what he thought was his bigger issue when one of his peers said, “Wait a minute—why are you assuming that […]

It’s not what you say, it’s how you project it

Women are often penalized for asserting themselves verbally. Interestingly, research indicates that women are not penalized for non-verbal assertive behavior. I recommend that women use their bodies more consciously by doing things like taking expansive physical stances, narrowing  the physical proximity between you and the other person and making direct eye contact. Notice your “paraverbal” […]

Shake Hands

Saturday Night Live’s most recent sketch where the Donald Trump and Hillary Clinton characters do a dance to avoid shaking hands makes an important point. If things get vindictive enough, neither party will respond and total communication is lost. In the real debate, neither candidate acknowledged each other by shacking hands initially. Why did they […]

Empathy: A Key Skill for Effective Leadership

What makes leaders afraid? People usually become leaders because they enjoy taking control of things. It’s this very need to control that often blocks a leader from learning how to show empathy. “If I show empathy to this employee, they’ll think I’m agreeing with them,” is often the retort I hear. One CEO stated that […]

3 Reasons Why Women Make Great Entrepreneurs

I was speaking with the founder of an entrepreneurial company about women in business. He said, “You know, my wife is the most incredible multi-tasker. She can integrate work, family and personal commitments with an ease and grace that I will never have.” His comment got me thinking about how women can build on their […]

Leadership Qualities: What’s Changed and What You Need to Know

Recently, the CEO of a company shared, “I want to improve as a leader but there are so many theories and books out there on how to develop your leadership skills – it’s mind spinning.” Leadership is different today than in the past. Pinpointing how it’s different is the challenge. Leadership is made up of […]