Communication

Shake Hands

Saturday Night Live’s most recent sketch where the Donald Trump and Hillary Clinton characters do a dance to avoid shaking hands makes an important point. If things get vindictive enough, neither party will respond and total communication is lost. In the real debate, neither candidate acknowledged each other by shacking hands initially. Why did they […]

Empathy: A Key Skill for Effective Leadership

What makes leaders afraid? People usually become leaders because they enjoy taking control of things. It’s this very need to control that often blocks a leader from learning how to show empathy. “If I show empathy to this employee, they’ll think I’m agreeing with them,” is often the retort I hear. One CEO stated that […]

3 Reasons Why Women Make Great Entrepreneurs

I was speaking with the founder of an entrepreneurial company about women in business. He said, “You know, my wife is the most incredible multi-tasker. She can integrate work, family and personal commitments with an ease and grace that I will never have.” His comment got me thinking about how women can build on their […]

Leadership Qualities: What’s Changed and What You Need to Know

Recently, the CEO of a company shared, “I want to improve as a leader but there are so many theories and books out there on how to develop your leadership skills – it’s mind spinning.” Leadership is different today than in the past. Pinpointing how it’s different is the challenge. Leadership is made up of […]

Three Ways Leaders Make Emotional Connections

Summer with Scott – Article 7 The following article is a guest post from leading business consultant, Scott Edinger. Article Featured In: Harvard Business Review When I first started working in then-Big Six consulting firm Coopers & Lybrand, the partner I was assigned to was a gentleman named Chris Abramson, and he had an enormous […]

Three Elements of Great Communication, According to Aristotle

Summer with Scott – Article 6 The following article is a guest post from leading business consultant, Scott Edinger. Article Featured In: Harvard Business Review In my nearly 20 years of work in organization development, I’ve never heard anyone say that a leader communicated too much or too well. On the contrary, the most common […]