Emotional Intelligence

Empathy: A Key Skill for Effective Leadership

What makes leaders afraid? People usually become leaders because they enjoy taking control of things. It’s this very need to control that often blocks a leader from learning how to show empathy. “If I show empathy to this employee, they’ll think I’m agreeing with them,” is often the retort I hear. One CEO stated that […]

Three Ways Leaders Make Emotional Connections

Summer with Scott – Article 7 The following article is a guest post from leading business consultant, Scott Edinger. Article Featured In: Harvard Business Review When I first started working in then-Big Six consulting firm Coopers & Lybrand, the partner I was assigned to was a gentleman named Chris Abramson, and he had an enormous […]