Communication

Leading with T.R.U.S.T.

by Gerri Vereen Trust is like the air we breathe. When it’s present, nobody really notices. But when it’s absent, everybody notices. –Warren Buffet Among all the attributes of the greatest leaders of our time, one stands above the rest: They are all highly trusted. You can have a compelling vision, rock-solid strategy, excellent communication skills, […]

Complaints? Hire a Third Party

Guest post by Terin Barbas Cremer, Esq. Workplace complaints happen every day – whether it’s sexual harassment or unequal pay or creating a hostile work environment. When employees bring concerns to their employers of potentially illegal behavior, or perhaps just behavior that not in line with the company’s values, the company’s decision of what to do […]

Reward and Recognition

In our work and research over the years, Key Associates has developed some best practices for designing and implementing reward and recognition (R&R) systems that work. Below are some ideas to help you be more effective and innovative in developing a R&R system: Organization-wide Reward & Recognition Be clear on the behaviors you are recognizing […]

Talk to Me: How to conduct an informal 360

As the year winds down, it’s important to review how you are doing in relation to goals you have set, professionally and personally. A great way to get feedback from others in your environment is to conduct your own informal “360.” It’s a highly effective tool to develop self-awareness and get input on how others […]

Freedom of Speech at Work?

Despite what you may have read in the news lately in stories surrounding the election or NFL player protests, the First Amendment does not provide a private employee with the right to free speech or freedom of expression at work. Rather, the Constitution’s right to free speech only applies to the government’s attempts to restrict […]

Peer Power

I recall a time when a CEO in one of the peer forums I facilitated was presenting a business issue and projected flat growth over the upcoming year. He was about to go on to what he thought was his bigger issue when one of his peers said, “Wait a minute—why are you assuming that […]