Guest post by Terin Barbas Cremer, Esq. Workplace complaints happen every day – whether it’s sexual harassment or unequal pay or creating a hostile work environment. When employees bring concerns to their employers of potentially illegal behavior, or perhaps just behavior that not in line with the company’s values, the company’s decision of what to do […]
In our work and research over the years, Key Associates has developed some best practices for designing and implementing reward and recognition (R&R) systems that work. Below are some ideas to help you be more effective and innovative in developing a R&R system: Organization-wide Reward & Recognition Be clear on the behaviors you are recognizing […]
In learning about others in business, it’s not uncommon to come across some outstanding athletes. That being said, I didn’t think I was hearing Sue correctly when she told me she runs in 100 mile races – “What did you say?” I blurted automatically. “How long did it take you?” I pursued. “Twenty eight hours,” […]
Jennifer was approached by a headhunter and enticed into applying for a new position as head of product marketing with a fast growing company. As she went through the selection process and interviewed with the company, she became more and more attracted to the opportunity. She liked the culture of the company as far as […]
Probably one of the least used and most effective skills that a leader can employ is the power of conscious framing. A frame is the set of assumptions and beliefs you have about a particular situation or task. Frames are a product of your past experiences and are neither good nor bad. The challenge or […]
As the year winds down, it’s important to review how you are doing in relation to goals you have set, professionally and personally. A great way to get feedback from others in your environment is to conduct your own informal “360.” It’s a highly effective tool to develop self-awareness and get input on how others […]
Thanksgiving has long been among my favorite holidays. It’s devoted to being grateful for all we have and considerably less commercial than other holidays. Despite the euphoria that might set in as we visualize how wonderful our upcoming Thanksgiving might be, many leave the holiday feast feeling fat, angry and disillusioned after “quality time” with […]
Improving your EI is about managing your inner response to things and choosing a new way to handle your inner reaction to people and situations. For example, Bob is a leader who has little impulse control and in meetings or even in casual interactions, he would frequently interrupt others to make his point. Worse yet, […]
The biggest reason leaders fail is not intelligence or IQ, but lack of emotional intelligence or EI. Fortunately, EI is developable; IQ isn’t. Research shows that the leadership art of influencing others to achieve common business and organizational goals is based on inner strengths, the ability to build mutual satisfying working relationships, effective decision-making and […]
In our peer forums, one of the participants shared that some of the employees reporting to her find her “intimidating.” “How can I get the feedback I need to build trust and rapport?” she asked. The group began to discuss the importance of being self-aware. Once you are aware of how you might be coming […]
